XCERIO Terms and Conditions


  • All prices are in Australian or New Zealand currency, and will be displayed according to your country location.
  • All prices are inclusive of GST, unless otherwise indicated.
  • NZ payments will appear on your bank statements from XCERIO Digital Skills Ins
  • XCERIO is registered in New Zealand under NZ Registered company IC Central Pty Ltd
  • Description of goods, services and prices may be subject to change or correction at any time without notice.
  • By submitting an order you warrant that you are authorised and able to make payment via the method you have chosen and your purchase is not made for the purpose of commercial resale.
  • Should you receive incorrect, damaged or faulty goods, please notify XCERIO and we will arrange, as appropriate and depending on availability, a goods exchange, credit or refund. We may require return to us of the goods with proof of purchase before actioning an exchange, credit or refund request. Any refund will be made using your original payment method or another method at our discretion. To claim a refund, exchange, credit, or for further information please send an email to info@xcerio.com.
  • Although we seek to ensure information is correct, we make no representation or warranty as to information being accurate or complete. If we discover an error, we will let you as soon as possible and allow you to cancel your order and obtain a refund if desired.
  • XCERIO will use its best endeavours to deliver the your learning materials to the Delivery Address within 5-7 business days from the purchase date.
  • XCERIO will not be held responsible for the costs of any redirection of the material where you fail to provide us with your correct delivery address, or fail to notify of any change to the Delivery Address after the your order has been dispatched.
  • The Mailing address for XCERIO IS:
    AU: 2/3464 Pacific Highway Springwood QLD 4127  Tel: 1300 44 55 60
    NZ: 2 Kalmia St, Ellerslie, Auckland 1051 Tel: 09 918 6337



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